Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Phone Number: Used for account creation and OTP verification.
• Email Address: Used for order confirmations and account recovery.
• Delivery Address: Required for order delivery.
• Location Data: Used to check delivery serviceability for your pincode.
• Order History: Retained for your records and service improvement.

2. How We Use Your Information

• To process and deliver your orders
• To send order status updates via SMS
• To improve our services and personalize your experience
• To comply with legal obligations
• To prevent fraud and ensure security

3. Data Sharing

We do not sell your personal data. We may share your information with:

• Delivery Partners: Your name, phone, and address for delivery purposes only.
• Payment Processors (Razorpay): For secure payment processing. We do not store card details.
• SMS Service Providers: For OTP and order notification delivery.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your information from unauthorized access or disclosure.

5. Data Retention

We retain your personal data as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting our support team.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze traffic. You can control cookie settings through your browser.

8. Contact Us

For privacy-related concerns or data requests, contact our Data Protection Officer: